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đź‘‹ About Me

I’m a ServiceNow Architect and architect with 14+ years of experience building real-world solutions not just textbook implementations.

Over the years, I’ve worked on complex requirements across:

  • ServiceNow ITSM/ITOM/HRSD/SecOps/Procurement, Service Portal, Mobile Apps
  • Workspaces (ESC, S2P)
  • Integrations (REST, SOAP, OAuth, external systems)
  • Virtual Agent, Now Assist, AI-driven experiences
  • Custom applications and scalable architectures

I enjoy solving problems that don’t have straightforward answers—the kind that require digging deep, experimenting, and sometimes breaking things before fixing them properly.

đź’­ Why This Site Exists

Like most developers, I’ve spent countless hours debugging head-breaking issues and writing thousands of lines of code.

And then…
A few months later, I look at the same code and think:

“Why did I write this again?”

Even with comments, we forget the thinking behind the solution.

So what happens?

👉 We reinvent the wheel. Again.

I built this site to capture:

  • The ideas behind the solutions
  • The mistakes and lessons
  • The patterns that actually work

Not just for others but for myself as well.

⚙️ What You’ll Find Here

This is not a “beginner tutorial” blog.

Here, I share:

  • Practical solutions from real projects
  • Debugging techniques (client scripts, server scripts, Service Portal, etc.)
  • Implementation patterns that scale
  • Edge cases most people don’t talk about
  • ServiceNow + AI use cases

🎯 Who This Is For

If you’re:

  • A ServiceNow developer stuck on real project issues
  • A consultant dealing with messy requirements
  • Someone tired of vague or incomplete solutions

Then this site is for you.

🧠 My Approach

I believe in:

  • Practical over theoretical
  • Clean over clever
  • Reusable over one-off fixes

And most importantly:

If it’s not usable in a real project, it’s not worth writing about.

đź”— Beyond the Blog

I’m also working on sharing more content around:

  • ServiceNow deep dives
  • AI in ServiceNow
  • Real-world implementation walkthroughs

đź“© Stay Updated

If you find this content useful, you can subscribe and get notified whenever I post something new.